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April 7, 2009

Reinventing Social Services in Connecticut

By State Senator Dan Debicella

We in Connecticut have an obligation to take care of those in need—whether families who have fallen on hard times, children with special needs, or addicts in need of rehabilitation. In our current budget crisis, the answer is not reducing these services—but we have an opportunity to change how we provide them to benefit both those in need and our taxpayers. Non-profit community provider organizations already provide superior service to those in need in a cost-efficient manner. I believe shifting all of our social services to these community providers will benefit both those in need and our taxpayers.

I have heard directly from clients of our community providers what a fantastic job they do. For example, The Kennedy Center is a community social service provider in Trumbull that provides residential and employment services to the physically and mentally challenged.

Alison Smith of Shelton, one of the Kennedy Center’s clients, recently spoke about her experience working two days a week doing clerical work at Shelton City Hall and weekday mornings cleaning an assisted living facility in Trumbull. Alison spoke about how the Kennedy Center has helped her and others in our community.

Alison said it best in her own words: “My job coach from the Kennedy Center picks me up at my house each morning and takes me to work. She gets me set up for the day and occasionally checks to see how I am doing. At the end of the day she either takes me home or to Shelton City Hall for my next job. She is more than my job coach. She is my friend.

On Thursday nights I go to the Kennedy Center Drop In. Here I meet many friends and we get together once a week for social activities like movies, pizza, karaoke and other fun activities . . . The Kennedy Center plays an important role in the lives of many people just like me. It deserves your support. It enriches the lives of our community by making other people know that people with intellectual disabilities can do anything.”

Alison Smith is inspiring, as are the Kennedy Center staff and volunteers who help make it possible for her to reach their potential

We are fortunate to have a phenomenal network of community providers in our area. In addition to the Kennedy Center we have TEAM Inc. in Derby and ABCD in Bridgeport, which provide fuel assistance and educational services to people in need; and the Birmingham Group in Ansonia, which provides health care services to the working poor.

I have introduced a bill in the legislature to shift all our social services from state employees to these non-profit community providers. Connecticut is one of only four states that utilizes both state workers and community providers for social services; most rely on non-profit community providers entirely. However, the community providers can do the same job the state does for 40% less per client—a savings of almost $250 million a year while still providing the phenomenal service that people like Alison Smith receive.

Whether in the areas of aid to the poor, mental health, mental and physical disabilities, or addiction, Connecticut’s non-profit community providers do just as good a job as state employees for a whole lot less cost to the taxpayers. This is what reinventing government is all about—not changing what government does, but changing how government works.

Alison Smith’s inspiring story as a client of the Kennedy Center proves it is possible to provide for our neediest citizens in a taxpayer-friendly way.

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