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March 10, 2004
Bill Strengthening Home Heating Oil Regulations Passes General Law

Legislation tightening registration regulations for dealers of home heating oil and aimed at protecting consumers from unfair practices passed favorably out of the Committee on General Law yesterday. State Senator David Cappiello (R-Danbury) was one of the lead proponents of the bill after a number of his constituents were victims of fraudulent practices by Newtown Oil. The company last winter failed to honor over 1400 fuel contracts, which resulted in customers losing thousands of dollars and going without heat in their homes.

"We need these stronger regulations to protect consumers from being taken advantage of by companies like Newtown Oil. We've included language that requires oil companies to offer any advertised price for at least twenty-four hours or until any new price is publicized. This will eliminate any deceptive practices and provide customers with piece of mind. They can be secure in the knowledge that they will be charged the price they were offered and the heat promised will be provided," said Senator Cappiello, who serves as Ranking Member on the General Law Committee.

Consumers are not the only ones who would be helped by the legislation.

"These regulations also protect the legitimate oil dealers in the state," continued Senator Cappiello. "With some dealers advertising one rate, but charging customers another, the honest dealers were left at a competitive disadvantage. I am hopeful that the bill will be passed into law and companies will compete on an even playing field."

Yesterday's bill also would require home heating oil dealers to provide in all its literature, including advertisements, its registration number. Plus, the Commissioner of the Department of Consumer Protection and Agriculture would be notified in writing when any oil company cancels its insurance coverage. Those without proper insurance coverage would have their license revoked.

"By improving communication between insurance companies and the Commissioner of Agriculture and Consumer Protection, we can ensure that Connecticut consumers will not be taken advantage of by dealers with faulty or non-existent insurance," said Senator Cappiello. "With temperatures reaching record lows the past two winters, keeping homes warm is of the utmost importance."